What is LTSS?

When you have a disabling condition or a chronic illness, a traditional doctor/patient relationship can’t fill all of your needs. You require medical care, of course, but you also need services that help you keep your life on track. You want a process that connects you with the services and supports you need but also helps you make the most of the ones you already have. Independence is also important, so you prefer choices that allow you to maintain control over your own life.

At Care Alliance of Western Massachusetts, we understand the complexities of managing a chronic illness or a disabling condition. Our staff provides the assistance you need by connecting you with Long-Term Services & Supports. We tailor LTSS to your specific lifestyle goals and healthcare requirements, and your desire to function on your own terms.

LTSS to Improve Your Quality of Life

Young disabled woman on a wheelchair cleaning the kitchen and doing house chores by herselfAs with every service we provide, our LTSS strategy focuses on you. Our staff discusses your personal living situation and reviews your existing services and supports. Whether you need bathing assistance, meal delivery, transportation, or other services, we help you build a support system that’s a good fit for you and your family. We personalize your LTSS to improve your quality of life.

  • LTSS programs focus on your needs and wants.
  • Your program may include living and working arrangements, personal services, social interactions, and assistance from friends and family.
  • We improve program accessibility by minimizing cultural and language obstacles.

Person-Centered Long-Term Assistance

mentally disabled woman with a second woman and a companion dogAt Care Alliance of Western Massachusetts, when we develop an LTSS plan, we look at the big picture. We want to establish a support system that serves our clients now and in the future. We accomplish this by working with public and private partners to make sure our clients have access to quality long-term assistance and the funding to make it happen.

The Care Alliance of Western Massachusetts is happy to answer all your care coordination questions. Please call us at 413-538-9020 for more information or fill out the Contact Us form below.

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Care Alliance of Western Massachusetts works with residents of Hampden, Hampshire, Berkshire, and Franklin Counties. We also provide services to residents of Athol, Petersham, Phillipston, and Royalston in Worcester County.

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